# ModMate · Modern Discord Moderation & Community Operations

> All-in-one Discord moderation suite, multi-server synchronization, interactive support tickets, and staff time tracking platform.

- **Official Website**: https://modmate.cc
- **Server Hub & Community Management**: https://modmate.cc/servers
- **Community Member Portals**: https://modmate.cc/s/{community-slug}/portal
- **LLM / AI Guide**: https://modmate.cc/llms.txt
- **Markdown Version**: https://modmate.cc/landing.md
- **Sitemap**: https://modmate.cc/sitemap.xml
- **Support Discord**: https://discord.gg/huM6XxPCc3

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## What is ModMate?
ModMate is a comprehensive Discord operations platform that replaces messy multi-bot stacks with a single unified, secure web dashboard and custom bot infrastructure. Built specifically for esports organizations, large gaming communities, creator networks, and multi-server clusters.

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## Core Capabilities

### 1. Bring Your Own Bot (BYOB) Dedicated Identity (100% Free)
- Connect your community's own Discord Application Token and Client ID at no cost.
- ModMate runs entirely under your bot's custom branding, avatar, name, and presence (`Watching ModMate`).
- Completely isolated tenant memory and secure AES-256-GCM token encryption.

### 2. Multi-Server Clustering & Anti-Hijack Linking
- Link multiple auxiliary Discord servers under one primary community hub.
- Proprietary **Anti-Hijack Security Handshake**: Linking servers requires explicit authorization by the verified server owner.
- Strict data partitioning prevents log, ticket, and member data leakage across communities.

### 3. Cross-Guild Security & Ban Defense
- Automatically synchronize and propagate moderation bans across every linked server in your cluster.
- Prevents malicious raiders, compromised accounts, and ban evaders from jumping between affiliated servers.

### 4. Web Member Portal Support Tickets
- Customizable category intake forms with dynamic questions.
- Streamlined member ticketing: Users manage and reply to their tickets directly on the dedicated web Member Portal.
- Staff triage, claim, and resolve tickets from the real-time Staff Dashboard.
- Live staff presence indicators ("currently viewing") to prevent collision.
- Searchable HTML and PDF transcript exports.
- Independent, confidential staff complaint channels with conflict-of-interest locks.

### 5. Staff Dashboard Shift Tracking & Voice Duty
- Web punch-clock through the Staff Dashboard and automatic Discord voice duty hour tracking.
- Automated AFK inactivity detection (5-minute activity check with penalty deduction).
- Weekly quota enforcement, Leave of Absence (LOA) exemptions, and role-based clock-in exemptions.
- Detailed audit logs, manual adjustment logs, and downloadable PDF activity reports.

### 6. Recruitment & Application Dashboard
- Build custom web application forms with tailored questions for moderators, support staff, or event hosts.
- Review applicant submissions, leave internal review notes, and auto-assign Discord roles upon approval.

### 7. Real-Time Granular Moderation Logs
- Clean, structured embeds for message edits, deletions, member joins/leaves, voice movements, username changes, and invite tracking with invite counts.
- Real-time image and attachment preservation on deleted/edited message logs.
- Role and channel exemptions.

### 8. Member Verification & Raid Protection
- Customizable web OAuth verification flow with captchas.
- Instant role assignment upon verification and rejoin protection.
- Secure member recovery vault.

### 9. Interactive Reaction Roles & Portal Management
- Post interactive Discord embed panels with multi-select role dropdowns.
- Clean role management inside Discord ephemeral messages or on the web Member Portal.
- Safe role hierarchy enforcement so bot cannot accidentally grant unauthorized high-level roles.

### 10. Staff Recruitment Interviews & HR System
- Conduct live staff interviews with structured verbal question prompts and scoring.
- Auto-promote successful candidates straight to your staff roster groups.

### 11. Public Ban Appeals & Second Chance Portal
- Dedicated web portal for banned members to submit structured appeals.
- Complete case review with original ban reasons, staff notes, and one-click unban synchronization.

### 12. Discord Server Advertising & Discord Bot Advertising Network
- Self-service promotion network specifically engineered for Discord communities and bot creators.
- Run targeted banner campaigns across public landing pages, member verification portals, and community hubs.
- Predictable pricing: Flat $4.00 CPM model ($0.004 per verified impression), starting from just $5.00 with automatic wallet credit for unspent budget.
- Real-time live analytics: Instant click-through rate (CTR), engagement histograms, and conversion tracking.
- Anti-fraud click integrity filters and human verification protection.
- Campaign management and submission: https://modmate.cc/ads (Aliases: https://modmate.cc/advertise, https://modmate.cc/advertise-discord-server, https://modmate.cc/discord-bot-advertising).

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## Subscription Pricing

### Free Tier ($0 / month)
- 1 Main Community Server
- Bring Your Own Bot (BYOB) Custom Token (Free for all)
- Up to 3 Linked Auxiliary Servers
- 1 Active Recruitment Form
- Staff Shift & Clock-In Tracking
- Full Moderation Audit Logs
- Member Verification & Anti-Raid

### ModMate Premium ($11.99 / month)
- Up to 3 Independent Communities
- Up to 10 Linked Servers per Community
- Unlimited Ticket Categories & Custom Forms
- Cross-Guild Ban Synchronization
- Priority Processing & Premium Support

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## Direct Links & API Endpoints
- **Home / Landing**: https://modmate.cc/
- **Discord Server & Bot Advertising Network**: https://modmate.cc/ads (Aliases: https://modmate.cc/advertise, https://modmate.cc/advertise-discord-server, https://modmate.cc/discord-bot-advertising, https://modmate.cc/advertise-discord-bot)
- **Markdown Summary**: https://modmate.cc/landing.md (or `Accept: text/markdown`)
- **Server Hub**: https://modmate.cc/servers
- **Privacy Policy & Terms**: https://modmate.cc/privacy
- **Sitemap**: https://modmate.cc/sitemap.xml
- **Robots.txt**: https://modmate.cc/robots.txt
- **LLMs.txt**: https://modmate.cc/llms.txt